FAQ's
Frequently Asked Questions
We're here to make every part of your experience with Sunkissed feel simple, considered and reassuring.
Can I choose my own soaps?
Yes. Every collection is curated by you. Simply choose the collection size that suits your home, then select your preferred soaps. You're welcome to include multiples of the same bar.
Are your soaps sold individually?
No. Sunkissed soaps are available exclusively as part of a collection.
How long will my soap last?
This depends on how often it's used and how it's cared for. Allowing your soap to dry between uses and keeping it away from standing water will help it last longer.
Do you offer free shipping?
Yes. We offer free standard shipping on all Australian orders over $100 AUD.
Do you ship Australia-wide?
Yes. We currently ship Australia-wide.
Are your products made in Australia?
Our soaps are handcrafted in small batches on the Australian coast using traditional cold-process methods. Selected accessories are sourced through Australian collaborations with makers who share our approach to quality, materiality and considered design.
How is Sunkissed soap made?
Every Sunkissed bar is made in small batches on the Australian coast using the traditional cold-process method. Plant oils, butters, clays, botanicals and essential oils are brought together slowly, before each bar is left to cure. An ancient process, considered for the modern home.
What is cold-process soap?
Cold-process soap is made by combining oils with an alkali to create soap through a process called saponification. Rather than relying on a pre-made soap base, our bars are made from their raw ingredients and given time to cure before they reach your home.
Do Sunkissed soaps contain synthetic fragrance?
Our scented bars are fragranced with pure essential oils rather than synthetic fragrance oils. BARE is our unscented bar for those who prefer soap without added scent.
What is tallow soap?
Tallow is one of soapmaking's traditional materials. Our GROUND bar brings this enduring ingredient into a contemporary Australian soap, paired with a considered blend of essential oils.
How should I store my soap?
Allow your bar to dry between uses and avoid leaving it sitting in water. A well-draining soap holder helps air circulate around the bar and extends its life.
Can I send a collection as a gift?
Absolutely. Our Curated Collections are thoughtfully presented and ready to gift, making them a considered choice for housewarmings, hosts, new homes and special occasions.
I have another question.
We're always happy to help.
Please get in touch via our Contact page or email us at sunkissedsoapstudio@gmail.com, and we'll respond as soon as we can.
Thoughtfully packed. Carefully delivered.
If you have any questions along the way, we're always happy to help.